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Online Self Scheduling

Thank you for choosing North Suffolk Psychiatry for your mental health care. To streamline the scheduling process, we've put together this guide to help you make the most of our online appointment system.

 

Scheduling Guide

 

New Patient Telehealth Availability is Limited.

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If you wish to complete your new patient medication management appointment via our Telehealth platform, please be sure to schedule with Mrs. Tenishia Santiago, PMHNP-BC or Ms. Jenifer Griffin, PMHNP-BC. 

 

Online scheduling is only available for medication management.  Therapy appointments must be scheduled over the phone.  

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  • To schedule an appointment with Mrs. Santiago, please contact the office directly, as her schedule is not available online.

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  • Katlyn Tillett, PMHNP-BC and Dr. Shenell Graham, PMHNP-BC are happy to see new patients in person at our Harbour View location.​

 

Appointment Lead Time

To allow for paperwork processing and insurance verification, please select an appointment date and time at least 48 business hours in advance.

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Appointment Confirmation:

All appointments are considered tentative until confirmed by our team. We will reach out to you to verify the availability of the time slot you've chosen.  Therefore, it is important that you keep your eyes out for a verification call, text or email.  We will make several attempts to contact you prior to cancelling the scheduled visit.  

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New Patient Paperwork

If your chosen appointment remains available, new patient paperwork will be sent to you. It is expected that patients complete the new patient paperwork, in its entirety, 24 hours prior to the scheduled visit. If the paperwork is not completed, the visit is subject to cancellation.

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Follow-Up Appointments

Follow-up appointments may be available via our telehealth platform, depending on the provider. If you're unsure if your provider offers virtual follow-up appointments, please contact our office.

Contact Information:

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We appreciate your cooperation and understanding. We are committed to providing you with the best possible care, and we look forward to seeing you soon!

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Warm regards, The North Suffolk Psychiatry Team

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